Attention Re:amaze users! Shopify has announced a significant update that affects how merchants can customize their checkout process. As of August 13, merchants will need to upgrade to Shopify's new checkout extensibility framework. This change means that the traditional checkout.liquid file will no longer be available for inserting custom code, including our Re:amaze chat app.
For more detailed information, you can refer to Shopify's official documentation here.
Once you upgrade to the new checkout extensibility, our Re:amaze app, along with all other chat apps, will not be available at checkout. This is due to the limitations imposed by Shopify's new framework. Shopify has communicated that they are actively working on a solution for chat apps to be available in October of this year.
We appreciate your understanding and patience during this transition. Rest assured, we are committed to providing the best possible support and will keep you informed of any new developments. For any questions or concerns, please feel free to reach out to our support team.