How does Re:amaze Time Zones?
It's not uncommon for you and your customers to be different time zones. Even some of your staff agents might be working in different time zones. This is why Re:amaze has made all time-based elements local to each individual user and that user's local browser time zone setting.
For example, if you set your office hours to 9:00am to 5:00pm while logging into the Re:amaze in California, your co-worker in New York will see your official office hours as 12:00pm to 8:00pm.
Timestamps related to conversations, messages, and reports will all be displayed relative to local time in the same way.
