Help Desk Migration is an automated service for importing customer data to Re:amaze from your current platform or CSV files. The migration app preserves all data intact and ready for immediate use, whether you are exporting data from another platform or consolidating Re:amaze accounts. You can choose a self-service migration or request a customized data transfer tailored to your needs.
Benefits of HelpDesk Migration
- Migrate from over 70 systems including Zendesk, Freshdesk, Help Scout, Gorgias, and Intercom, or consolidate Re:amaze instances.
- Map fields and maintain connections between tickets, contacts, and attachments. Try different settings in a free trial as many times as needed.
- Run a demo with custom data by choosing up to 20 specific record IDs.
- Customize your migration with tailored development services.
- Filter data to transfer only what is relevant by creation date, tags, custom fields, or IDs.
- Transfer tickets with replies, tags, notes, and attachments, as well as contacts, agents, and groups.
- Import knowledge base articles with images, attachments, categories, and folders.
- Use pre-built automation options such as skipping attachments, adding tags to tickets, migrating inline images as attachments, importing content translations, and importing the newest records first.
- Optimize your import with Concierge Migration services, including planning and automated migration.
Download Migration Guides
● From Zendesk to Re:amaze
● From Intercom to Re:amaze
● From Gorgias to Re:amaze
● From Freshdesk to Re:amaze
● From Salesforce Service Cloud to Re:amaze
Estimate migration cost
Help Desk Migration provides transparent pricing based on the number of records you intend to move. You can test the Migration Wizard with a free demo to determine your migration costs. You pay only for the records you select, and additional options such as data filtering or customization can be purchased separately.
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